US Trucktent will only gather the minimum information necessary to process the shipment of your order.
US Trucktent will share only the shipping and order information necessary for the warehouse to deliver the product.
US Trucktent will not knowingly share or sell any of the information that has been gathered other than in the above statements.
3 Year Tent Warranty
3 Year Tent Frame Warranty
Terms & Conditions
Sale and Return Poilicies
All items should be set up to make sure there is no damage or missing parts within the first 30-days. To initiate a return, you must request RA # within 30 days of receipt of the product. To receive an RA #, please contact us at 818.424.0242
Manufacturing Defects:
If you receive a product that appears to have a manufacturing defect, please contact us by phone or email for return instructions. Please do not attempt to return product without first contacting US Trucktent for details on returns. You must contact us for RA # prior to returning products. No returns will be accepted without prior authorization.
Damaged Merchandise:
Any product that is received damaged from the freight carrier must be noted on the freight bill. If the damaged was concealed and you discover the damage after the driver has left, please keep all the original packaging and contact the freight company for a return and to file a claim with the freight carrier.US Trucktent is not responsible for damages caused during shipment.
Returns/Refunds:
Returns must be requested from US Trucktent within 30 days of delivery. Customers request for refunds are subject to a 20% restocking fee, plus the original cost for shipping, if shipping was free. All returns or exchanges must be new, unused and in the original box and packaging. All returns should be insured by the customer. Any items that are not resalable will be returned to the customer with no refund.
All merchandise is subject to inspection prior to a credit being issued. Credit card orders are subject to an inspection before any credit can be issued.
US Trucktent will not reimburse labor charges or installation fees under any circumstances. US Trucktent is not responsible for damage to the vehicle or lost time and activities arising from a defective product or delays in delivery.
“I have the honor and pleasure of knowing the inventor of the "Mobile Truck Tent", Al Stabile and I highly recommend it to everyone. When you arrive at a campsite, after a long drive, Walah! Your tent is already up! You have more time to explore and do all the things you want. One time, a howling windstorm hit us at night in the High Sierra's, with gusts over 70mph. But in the morning, we awoke to an empty campground, because everybody else had been literally "blown" into nearby motels or forced to go home. All the while, we safely slept through the whole ordeal in the "Mobile Truck Tent". It's simply amazing!!!”
Ron G. Voss
